Patrick Lamb, host of In Search of Perfect Client Service (Aug. 23, 2005) commented on my post regarding possibly-low switching costs when transferring cases. Lamb points out that a fixed fee for the remainder of the case is much more plausible than at the start. After all, Firm 2 knows quite a bit more about what happened and what is likely to happen. Excellent point, Patrick.
Reading this, it struck me that if Firm 2 takes over a group of cases it might also consider trying to hire an associate or two who worked on those cases