Law Department Management Blog
Personal privacy advocates (and all lawyers who work in-house) will abhor this idea. I’m not an advocate either, but the idea has First Amendment rights.
According to the Economist, May 15, 2010 at 69, a company that provides remote workers – telecommuters by computer – has “developed tools that let employers check on work being done out of their sight.” The company, oDesk, includes software “that takes a screenshot of a worker’s desktop every hour, combining them to form a ‘work diary.’”
Images of stored screenshots conjured up the idea of a law department that randomly took them and searched them with software that identifies what client the work on the screen covered. Precision would not be necessary with enough random shots and plausible algorithms for determining the likely client group being served. Documents and email would be relatively easy to match to a specific client group; other screen shots would be ambiguous. With enough samples of screenshots and sophisticated recognition software, there would be no need for time-tracking by the attorneys.
If that were not enough invasiveness, other oDesk software “measures overall time spent using a keyboard and mouse.” Keystroke data might loosely supplement the identification process. If certain words were associated with certain clients, the links would be clearer. This is an idea at once entrepreneurial, ingenious, effective, and egregious – but my guess is that it will not happen until global warming cools (See my post of Feb. 9, 2009: business opportunities discussed on this blog with 12 references and one metapost.).