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In October Altman Weil collected responses from what they describe as 176 top corporate lawyers. More than half the participants represented corporations with revenues between $1 billion and $2 billion. Twenty percent had revenue greater than $10 billion.

Only one out of three respondents said they “regularly and formally evaluated outside counsel,” and less than one out of five said they communicated evaluations to the firm. I take even these doleful figures as probably over-stated since who wants to admit to failing to do something that is widely touted as a good practice?

Law departments who forego evaluations lose the opportunity to change their firms’ behavior, according to one commentator. That is true, but all law departments struggle to collect useful ideas from their lawyers about outside counsel and struggle even more to convey those suggestions to their firms, leaving aside totally whether the ideas make any difference thereafter.

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An interview of John Oviatt, chief legal officer of the Mayo Clinic, turned up an interesting tidbit. He said you commonly recognize a pattern of concentration of spending by law departments: “[Y]ou see the number one law firm for many departments receiving in excess of 30 percent of the total outside counsel spend.” It would not surprise me to see that the next firm down the spending list gets approximately half that amount (15 percent?) and the third half again, and so on. That progression would make the function that describes the drop off in outside counsel spending by firm a power-law distribution.

If I knew how to identify a power-law distribution mathematically, I would be more confident when I refer to the function (See my post of Dec. 14, 2010: positive quarter-power law; Aug. 15, 2011: possible power-law distribution of law departments by number of lawyers; and Sept. 8, 2011: posts with lists exhibit power-law characteristics.). I have previously collected references to power laws (See my post of April 27, 2010: power-law distributions with 6 references.).

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John Oviatt, chief legal officer of the Mayo Clinic, uses the term “reverse convergence” to mean law departments retaining more law firms rather than converging on fewer firms.

In a recent interview, Oviatt calls out two developments that can lead to increases in the number of law firms retained. “One is globalization, and so I may have a large number of small projects around the world where I have to hire local counsel, and most of us are becoming very international. And the other area is … regulation. There are so many growing numbers of areas of niche regulatory expertise that you sometimes have to employ a particular law firm.”

I think Oviatt correctly identifies two reasons why law departments need to beef up the number of firms they retain. A third reason is to manage costs better by choosing law firms whose cost structure and billing habits well match the complexity and demands of matters they handle. With all the tools available now to oversee law firms, the test should no longer be the number of firms but the concentration of spending by area of law and value alignment.

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Having put another notch in my belt of legal risk posts (See my post of Dec. 5, 2011: three observations on legal risk.), I looked for other risk-related metaposts. As my previous one covered through mid-August of 2009 and yesterday’s covered from mid-2010 through now, I updated my posts during the gap period on the topic (See my post of Dec. 21, 2009: a “risk management checklist”; Jan. 19, 2010: shallow recommendations about legal risk and compliance; Jan. 19, 2010: methods to identify, measure, and review legal risks; Jan. 19, 2010: legal risk management by UK heads of legal; Jan. 19, 2010: too easy to prescribe risk reduction measures to take; Jan. 25, 2010 #2: more than 80 risk management frameworks; Feb. 16, 2010 #4: study of legal risk and compliance; June 25, 2010: move inside shifts from risk avoidance to risk management; Aug. 2, 2010: clues to seven koans on “legal risk”; Nov. 30, 2010: my column on legal risks avoided but never to be measured; and Dec. 7, 2010: ascendancy of risk management in innovative group of UK departments.).

Hence, with today’s, this blog has delivered five general metaposts on legal risk (See my post of Nov.15, 2005: legal risk with 7 references; March 23, 2008: risk management with 18 references; Aug. 17, 2009: controlling legal risks with 13 references; and Dec. 5, 2011: recent risk posts with 7 references.).

With some overlap from the general metaposts, there have been three more metaposts related to aspects of legal risk (See my post of Aug. 24, 2008: lawyers and risk averse behavior with 11 references; June 2, 2010: portfolio and risk notions with 7 references; and Nov. 28, 2010: risk or control functions – compliance, audit, risk management, and legal with 7 references.).

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In October the consulting firm Altman Weil collected responses from 176 “top corporate lawyers.” The majority represented corporations with revenues between $1 billion and $2 billion, while 20 percent had revenues above $10 billion.

For this sample in 2011, the median increase in internal legal budgets was three percent, which was probably largely accounted for by increases in salaries. Triple that increase was outside expenditures: the median outside budget rose a whopping 10 percent. Since outside spend typically exceeds inside spend – 60/40 is quite typical as a ratio – the median total legal budgets must have risen by something like seven percent. Assuming corporate revenue rose over the same period, law department spending surely kept pace with the faster tempo of business. But the shift of that spending to outside counsel was marked.

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An interview published this month of John Oviatt, chief legal officer of the Mayo Clinic, who oversees 35 lawyers and 45 other legal staff, covered his views of the importance of various benchmark numbers.

Oviatt’s view is that “the second most important of all metrics is the metric of leverage, the ratio of nonlawyers to lawyers, and particularly paralegals and contract managers.” He uses that benchmark “in demonstrating value to the C-suite that the legal department is focused on delegation of work to the least expensive competent level, and that implies increased utilization of paralegals and increased use of contract managers. We’ve actually decreased our total lawyer head count, but we’ve transferred some of those saved dollars into increased legal assistants and contract managers in our department.”

The GC Metrics benchmark survey found this year that for 303 North American law departments, the median ratio was slightly more than one lawyer for every non-lawyer (55% of total legal staff were lawyers) (See my post of Oct. 27, 2009: one-to-one ratio of lawyers to support staff with 9 references.).

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For a legal department its ratio of legal expense to revenue needs to be one of the top metrics, in the view of John Oviatt, chief legal officer of the Mayo Clinic. Here are his five reasons from an interview on Law.com, which I have numbered for reference. [1] “It’s something that CFOs and CEOs understand. [2] It’s a metric that is generally used across shared service organizations …. [3] It’s one that is easily understood. [4] It’s easily tracked over time. [5] The information is accurate. At least your CFO will know if it’s accurate, because the information is provided and can easily be confirmed internally.”

Oviatt is right on all counts although realists can quarrel with 4 and 5. Let me gild the lily. [6] This regnant metric is comprehensive, which means it covers nearly all legal expenses (usually not settlements and judgments) and therefore not only can’t be gamed as much as can other partial metrics but also it embraces all kinds of structures and management choices. [7] It is also a normalized ratio, which means law departments of all sizes can match themselves to others. And [8] it is easy to calculate.

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A negotiation app that was released recently through Apple and will be released soon for Android (BlackBerry to follow) could help in-house counsel. This offering came to my attention from Don Philbin, Jr.

He wrote “We’ve been studying negotiation patterns empirically with thousands of cases and have some good models using neural networks and patent-pending algorithms. A Lite version is made available on smartphones so negotiators can run scenarios, see infographics on their progress (and projections) and see tit-for-tat type calculations [a term from game theory for a form of reciprocity].” Philbin hopes his app will help corporate lawyers plan and execute effective negotiations. He also sent a link to a video overview as well as a press release.

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A portent of the future: apps on tablet computers for in-house lawyers, supported by SAP and Tata Consulting (Oct. 10, 2011)

Two big players and the advent of tablets and apps for law departments.

Sumptuary laws in 14th century Florence and their echoes in outside counsel guidelines on disbursements (Oct. 14, 2011)

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If you’d like to become more comfortable with logarithms and exponential functions, in the context of running a law department and understanding its metrics, you might have a hankering to read my InsideCounsel column on those mathematical relations. My Morrison on Metrics column compares linear and exponential functions and offers some insights on numbers raised to powers. All good stuff for cocktail party chatter!