“Cross selling is the bane of my existence,” quoth the Chandler

Not one to mince words, the general counsel of Cisco, Mark Chandler, dropped that grenade on an audience primarily of law firm partners at the recent Georgetown Law Conference on Law Firm Evolution. He explained that efforts by partners to persuade him to hire one of their colleagues “have more to do with money than expertise.”

Lest there be any doubt, he quoted an old chestnut: “Never believe a vendor unless they say, ‘I can’t’.” (See my post of Feb. 20, 2009: cross-selling by law firm partners with 7 references.).