Before taking on work from a client group that has constant legal needs, it may be useful to have a person in that group be a gatekeeper, a triager, someone to determine as a first step whether your department is needed. Legal Strat. Rev., Winter 2009/10 at 24, mentions that Carillion plc, a nearly $10 billion company with 27 in-house lawyers, “has pre-legal vetting teams in place to monitor whether the business units are able to manage the [legal services] requirements by using established tools (See my post of May 18, 2008: client self-service with 7 references.).
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