An excellent support group for legal department personnel who deal with technology is the Corporate/Government Practice Group of the International Legal Technology Association (ILTA). It has close to 250 members, I believe, and it has produced some very useful ideas and research commented on by this blog. One post introduced the officers of the Group (See my post of Feb. 17, 2008: describes the practice group.). I compiled my other references (See my post of Nov. 17, 2006: multiple e-billing systems; Feb. 19, 2007: litigation support software; Feb. 12, 2006: client-specific extranets; Dec. 12, 2007: Pfizer and its data warehouse; March 26, 2008: Liberty Mutual and invoice processing; and March 26, 2008: Cisco and knowledge management.).
A recent cluster of posts drew extensively from ILTA’s survey of technology in legal departments (See my post of Feb. 13, 2009: document comparison tools; Feb. 13, 2009: protection of attorney-client privilege; Feb. 13, 2009: technology-support roles; Feb. 13, 2009: document management; Feb. 13, 2009 #2: ethics/crisis hotlines; Feb. 15, 2009: matter management systems and report writers; Feb. 15, 2009: ebilling software and numbers of users; Feb. 15, 2009: entity management, ethics, and IP management tools; and Feb. 16, 2009: Board of Directors’ packages.).