Textron launched a major Six Sigma initiative in 2002. USA TODAY recently asked Textron’s CEO, Lewis Campbell, who is himself a Six Sigma green belt, about that initiative. The CEO praised the law department. Mirabile dictu!
“Our legal department has been one of the most aggressive to touch Six Sigma.” That commendation is certainly much visibility from the CEO’s office, and on a management practice to boot (See my post of June 11, 2007 and 11 references cited about other forms of public relations undertaken by law departments.).