A recent piece in the Daily Report, June 12, 2009 by Katheryn Hayes Tucker, provides four items that add to our understanding of Six Sigma principles deployed in corporate legal departments (See my post of Feb. 13, 2008: Six Sigma with 18 references.).
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The Home Depot and ING are adherents to Six Sigma. Later, the article mentions Gulfstream Aerospace.
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Six Sigma tools are most applicable to “high-volume, time-consuming and expensive legal work such as document review and electronic discovery.” I would think that contract management would be a good candidate.
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A white paper on “Six Sigma, The Discovery Process In The Corporate Legal Department” presented to the ABA Litigation Section earlier this year.
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Many people think of Six Sigma as a method to root out defects but it is also a technique for project management (See my post of June 24, 2007: project management with 5 references.)