More costs not included in fully-loaded cost calculations. In 2005, Robert Half Legal published its Future Law Office report on “Client Service: Challenges and Strategies.” On page 17, a senior lawyer at Ernst & Young mentions that his company instituted several popular initiatives aimed at retaining good staff. He mentioned a personal concierge and childcare at reduced rates. I mention them because I doubt that the costs of those programs are reflected in the law department’s budget, and thus its fully-loaded cost per hour (See my post of Aug. 27, 2008: fully-loaded cost per lawyer hour with 31 references.).
Vacation rollover policy. In 2005, Robert Half Legal published its Future Law Office report on “Client Service: Challenges and Strategies.” On page 17 we learn that Ernst & Young changed its vacation rollover policy, “allowing employees to carry unused days for a longer period of time or accept cash payments instead.” No general counsel can make such a change, but a general counsel can promote that flexibility (See my post of May 11, 2008: typical vacation patterns.).
Japanese readers of Law Department Management. Having my first visitor from the Douban site, I am proud to announce that my blog is one of six under 优秀的法律博客推荐. All this is explained clearly by the header 首页 我的豆瓣 友邻 小组 读书 电影 音乐 同城 九点 书籍 电影 音乐 博客 小组 成员 活动 and, in case there is any doubt, by the subtitle 搜索.
More contracts and forms online. Into the teeth of criticism of shareware legal forms, I add another site. I learned about US Legal Forms from an email to me (See my post of Jan. 22, 2009: free, online legal forms.).