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Law Department Management Blog

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Most firms in survey say that law departments ask for UTBMS code billing but give no guidance based on codes

Previous posts here have mined some of the findings from a Legalbill survey of thousands of law firm lawyers. The survey asked about UTBMS codes used by the firms on their invoices. One question was “Over the last 18 months, based on your clients’ analysis of your invoices using information…

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Commercial contracts are so fundamental to the work of law departments, here are my eleven metaposts on contracts

With a rash of recent metaposts on contracts and how they are managed internally, I thought I should pull together a hyperpost. Here are 12 metaposts – collections of six or more blog posts on a topic – I have assembled, including two on document assembly. Contracts, see document assembly…

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Why is the general counsel the “guardian of the company’s reputation and integrity”?

In a recent article, Scott Giordano of Mitratech credited Ben Heineman (General Electric’s former general counsel) with an observation he and others must believe to be profound. “The greatest challenge for the GC is to reconcile the dual and sometimes contradictory role of being a partner to the business and…

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Law departments don’t educate firms about their selection of task-based codes

A survey last month by Legalbill, a provider of cost-management software for legal departments, obtained data from more than 600 U.S. law firm lawyers about their use of UTBMS codes. One survey question asked “To what degree have you changed the amount of attention given to selecting the most appropriate…

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As a general counsel, try a “walk-around” to find out what your key clients think about you and the department

During a recent consulting project, the general counsel said that about two years ago he had systematically met with nearly two dozen of his department’s major clients. He had asked all them basically the same questions – “How are we doing?” and “How can we do better?” – and compiled…