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Law Department Management Blog

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“Loads” and a designer’s way of thinking about information processing and complexity

How easily people process what they perceive has a term in human factors research: load. There is “cognitive load,” meaning that when a dashboard, for example, takes a lot of thinking or remembering to make sense, it has high load. “Visual load” refers to what Prof. Edward Tufte would call…

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Another foray into the definition of legal complexity – three features

From an article in the Harvard Bus. Rev., Sept. 2011 at 70, comes a three-part definition of complexity. “The first, multiplicity, refers to the number of potentially interacting elements. The second, interdependence, relates to how connected those elements are. The third, diversity, has to do with the degree of their…

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$7 billion cost of lawsuits by non-practicing entities (NPEs) over patent infringement

“In 2010 alone, NPEs filed 550 [patent suits] at a total cost of $7 billion to the defendant companies, according to defensive patent aggregator RPX Corp.” The quote comes from Intellectual Prop., Fall 2011 at 25. Does that mean last year the defendants in those suits paid $7 billion in…

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Data analytics, Hadoop, and future insights beyond database reports from matter management programs

People in legal departments who want to make sense out of the large volume of data generated by their various software programs, notably their matter management system, have several choices for how to dig through and make sense of that data. Open source software called Hadoop lets users sift through…

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A piece of data about how often law departments handle e-discovery in-house

“For matters valued under $500,000, 71% of in-house counsel said they try to do as much EDD [electronic data discovery] as possible in-house.” This quote comes from research by ALM Legal Intelligence sponsored by T. Wade Welch & Associates, published in a supplement to the September issue of Corporate Counsel.…

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Getting the Deal Through (GTDT) and its offerings of global legal information, free for in-house lawyers

According to this London-based company’s website and ads, GTDTonline provides in-house counsel with summaries of laws and regulations in 43 practice areas and more than 120 jurisdictions. The summaries explain “the most important legal and regulatory matters that arise in business deals and disputes worldwide.” In-house counsel are eligible for…

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What pace of productivity increases might reasonably apply to legal departments – one percent a year?

Those who manage in-house lawyers should have a framework for how to assess potential rates of productivity increase. In the August issue of Strategy + Business, at 33, Booz & Company states that during the 20 years from 1987 to 2008, US manufacturers increased productivity at a cumulative annual growth…

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A way to play games with metrics: leave out key elements of a percentage change

An announcement about the changing of the guard at the Association of Corporate Counsel mentioned that during one person’s tenure large law department memberships had increased 89 percent. Wow, impressive! Wait! We don’t actually know whether that is impressive. The release did not state the time period or the starting…

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Big difference in ratios of lawyers to paralegals for US and Canadian departments compared to the rest of the world

Based on 245 U.S. law departments that have participated so far in the General Counsel Metrics global benchmark survey, as well as 36 Canadian law departments, and 113 from the rest of the world, here are three ratios: 3 lawyers for every paralegal in the United States and the same…