Reading an old post by Dennis Kennedy (Feb. 17, 2003) I resurrected this idea (See my post of March 26, 2005 about relying on your key law firms for additional technology support.) The contact people could be in your law department or could be from your corporate IS group or both.
If your law department’s technology support people spend time with their counterparts at your major law firms, you may benefit from additional training, creative consulting (See my post of Oct. 21, 2005 about Faegre & Benson’s document consulting.), offers of free help, or new and useful ideas about technology.