Sharp Legal Brands – Global Elite (2009) from Acritas at 44, delves into attitudes of law departments toward their law firms outsourcing some tasks. One of the choices was “outsourcing standardized or commoditized legal processes to companies in emerging economies such as India.” Given three choices to indicate their attitude toward that move, twice as many law departments were negative than were positive. More than 400 companies weighed in on this particular question.
In light of all the press about offshoring in recent years, such antipathy strikes me as strange. The report offers no further thoughts but as I see it, I am confident the movement offshore will continue to grow.