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Law departments have a choice of integrated online settlement and ADR capabilities

Cybersettle, Inc. offers an online dispute resolution service whereby parties to a lawsuit (or dispute) can use the software as a neutral tool to help them reach agreement. Here is another technology for law departments as well as another cottage industry serving law departments (See my post of July 21,…

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Three thought-provoking conclusions from recent McKinsey research on management practices

McKinsey research, published in the McKinsey Quarterly, 2006, No. 3 at 65, reaches three main conclusions. The first is that “executives should eschew simplistic organizational solutions: when applied in isolation by the companies in our database, popular techniques such as management incentives and key performance indicators (KPIs) were strikingly ineffective.”…

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Five ways to obtain reports from matter management systems

The most commonly-used reports of data captured by matter management software are those that come with the software, the so-called “canned reports.” Robust packages have 15 to 20 such pre-formated reports. Many law departments supplement those standard reports with a second capability, that of a third-party report writer such as…

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All processes and practices in legal departments have pros, cons and cuts-both-ways

Every practice of a law department falls somewhere on a spectrum of related activities (See my post of Nov. 26, 2006 that explains this continuum notion.). It is also evident that each practice has its proponents and its opponents. Because of disagreements over values, the complexity of the social system…

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Instrumental variables: clues to law department productivity

Economists believe there are causal links between the institutions of a country and its prosperity. Institutions – organizations, formal laws and unwritten rules that govern a country – function better in rich countries than in impoverished ones. But it might be that wealth breeds stronger institutions, a reverse causality. To…

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Memes and memetics: an information framework for managers of law departments

A “meme” has been defined as “an information pattern, held in an individual’s memory or in an outside artifact (e.g., book, record or tool), which is likely to be communicated or copied to another individual’s memory.” Examples of memes that pertain to law departments are ideas (partnering), technologies (docketing software),…