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An intellectual-property e-billing solution (Honeywell International)

Honeywell International has about 25,000 patent files at any time. According to an interview in Met. Corp. Counsel, Jan. 2007 at 37, Honeywell’s Chief Intellectual-Property Counsel, David Hoiriis manages a team of approximately 36 intellectual property lawyers. Unlike litigation or transactional matters, patent applications often spawn multiple related patent matters.…

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Artificial intelligence (AI) software and legal services – take the very long view

During the late 80s and early 90s, I was enthralled by the prospects of artificial intelligence for lawyers. I even wrote for the ABA Law Practice Management Section’s newsletter on document assembly (See my post of March 24, 2005 doubting the spread of such software.). But that early promise never…

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Display an analytic, quantitative history of the law department and legal spend

In several of my consulting projects I have helped my client law departments compile a representation of their management history. In the form of a timeline, it depicts changes in the department’s size, locations and spending in relation to significant external events. The events include acquisitions, divestitures, organizational restructurings, revenue…

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Every conceivable application for a law department in one software installation (GM)

General Motors Detroit-based legal department employs 107 attorneys and 109 support staff. The department chose Mitratech’s TeamConnect and then both designed and implemented an impressive set of modules. The integrated modules include “document management, records retention, off-site storage management, regulatory reporting and rule compliance, intellectual property, litigation support, and issue…

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People in law departments don’t remember accurately how they solved a problem

One of the bubbles burst in Jeffrey Pfeffer and Robert I. Sutton, Hard Facts, Dangerous Half-Truths & Total Nonsense: Profiting from Evidence-Based Management (Harvard Bus. School Press 2006) at 49 is that managers remember well and therefore learn accurately from the past. There is “an enormous problem with inferences based…