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A baker’s dozen comments on statistics for law departments (employment discrimination)

A tour de force on statistics can be found in the ACC Docket, April 2007 at 58. In the context of employment discrimination cases, the authors clearly describe nine advanced statistical calculations and make four recommendations on statistical methodology. Of the calculations, they criticize five of them – chi-square (better…

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Protection for e-billing data with a hosted provider yet much of the information behind the firewall

Several vendors of e-billing systems offer ASP (application specific packages, aka hosted services) that run on servers maintained by the vendor (See my posts of March 26, 2006 and April 26, 2006 for more on this option.). A piece in Met. Corp. Counsel, Vol. 15, Feb. 2007 at 31, mentions…

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What is the difference between KPI’s and performance metrics and dashboards?

A survey of European law departments, reported in Law Dept. Quarterly, Sept./Nov. 2006 at 27, asked about “quality management systems.” Among the 11 systems given to choose from, one was “a set of key performance indicators” and the other “performance metrics.” Of the 57 law departments that responded, 50 percent…

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What futurists can tell general counsel who want to plan further down the road

An interesting article in the Fin. Times, Jan. 31, 2007 at 7, explains three key strategies that futurist thinkers employ. First is what the article called “careful examination,” which assumes that the future “is already more or less here, if only we could see it.” Careful thought and observation will…

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Online, confidential and low-cost surveys to take the pulse of a law department

An excellent tool for managers of law departments is the online survey. Available for free with company-licensed software, or at low cost from vendors such as Snap and Survey Monkey, the software lets you collect responses quickly and easily, and most packages prepare graphical summaries of the results. I have…