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Let’s try a “fuzzy factor” rating of management practices in law departments

In Chapter 3 of Michael Shermer, Science Friction: Where the Known Meets the Unknown (Time Books 2005) at 38, Shermer considers six “heresies” that challenge deeply rooted scientific assumptions. He summarizes his discussion of the validity of the unscientific positions with a range. For “each of these heresies I have…

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Offshoring should mean not just cheaper costs but also improved processes and handoffs

My friend Ron Friedmann, of Integreon, was talking about offshoring legal services. He stressed that cost economies are not the only benefits of using resources in lower-cost locales to handle legal-related services. Ron made the point that when a competent LPO (legal process outsoucer) takes on a set of tasks…

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Balanced scorecards for law departments available from AKS-Labs

Bob Elliott, President of AKS-Labs in Raleigh, NC, sent me examples of his company’s balanced scorecards for legal departments. AKS-Labs offers software, Balanced Scorecard Designer, that automates the development of a scorecard:. The AKS-Labs litigation scorecard looks at lawsuits from five perspectives, including cost and cycle time, and lets the…