As an aficionado of metrics and empirical data, I encourage you to take this survey. Mitratech, a leading provider of software for legal departments, is surveying legal departments to get their feedback on technology spending – which technologies are they investing in? How much are they spending? Which technologies provide…
As part of my first-cut analyses of matter management system data from the General Counsel Metrics benchmark survey, I looked at the size of law departments. As measured by number of lawyers, the departments that use one of the eight most commonly identified systems, have a median of 27 lawyers;…
“New technology will naturally drive out the old, which it mimics in functionality and terminology, if the old is no longer available.” The quote comes from Henry Petroski, Success through Failure: the paradox of design (Princeton 2006) at 41. The opposite of Gresham’s Law, where debased coin drives out unalloyed…
It is a business commonplace that in the early days of an industry, the market teems with competitors, but equally common that their numbers thereafter shrink markedly. Combinations, withdrawals, failures, and acquisitions narrow the field. It has happened some with matter management systems for law departments but not to the…
Am. Legal Tech. Insider, Aug. 2011 has an item on page 7 about Capensys, a software training company. It trains users on Microsoft’s Office 2010 as well as other applications used in law firms. Capensys “employs a goal-based training approach that begins by interviewing lawyers and staff to determine how…
On LinkedIn I came across references to three companies that provide contract management software, and law departments that are using (or about to use) them. Remedy was described as “a contract management and work allocation system. People who need legal’s help will send their request through Remedy and the managing…
An earlier foray into erroneous thinking about one kind of software left a lot of flawed thinking to cover (See my post of Sept. 5, 2005: myths of matter management systems.). Here I have generalized common technology-related mis-perceptions. The hard part is selection. Wrong: the tough sledding comes when getting…
In mid-2011, at least twenty companies have licensed software to more than a handful of U.S. law department to help them manage matter information. Allegient, BottomLine, Bridgeway, CSC, CTTyMetrix, Datacert, doeLegal, EAG, Legalbill, LexisNexis, LawBase, LT Online, Mitratech, TrialNet, and Serengeti (acquired by Thomson Reuters in 2011) (See my post…
Three international giants now own matter management systems for law departments. Since ThomsonReuters has acquired Serengeti, the alpha males of the legal industry can duke it out. From a different standpoint, the field of major players in the legal industry who offer matter management software is fuller. Wolters Kluwer came…
It is difficult to corral with assurance which software offerings should be included as matter management systems. For example, should systems that primarily focus on electronic submission of bills be treated as matter management systems (See my post of Oct. 18, 2006: lists e-bill package providers.)? Should we invite into…