An interview with the Geoff Elfman, a VP of DataCert, produced some statistics that show the penetration of invoice review and delivery systems (Met. Corp. Counsel, Vol. 13, Dec. 2005 at 57). Elfman states that his company has “almost 3,000 individual firms and vendors” using its software and “almost 6,000…
Articles Posted in Technology
“Intelligent agents” and Enterprise Risk Monitors – startling, star gazing, or Star Trek?
“Today, forward looking legal departments have already deployed an Enterprise Risk Monitor to gain real-time visibility into their organization’s exposure in the areas of litigation, compliance and asset risks.” (Met. Corp. Counsel, Vol. 13, Dec. 2005 at 56, comments by Afshin Behnia, Mitratech’s President & CEO). Really? Please name just…
“Unified content management” – the generation beyond classic document management
Relatively few law departments have document management systems (the likes of iManage, PCDocs, WorldDox, and Documentum). I was therefore surprised to read a consulting-firm executive (James Veraldi, EVP of Micro Strategies) observe that “within corporate counsel, we are seeing a transition from classic document management systems which enable efficient searching…
The cost of licensing and staffing a matter management system
A report on two studies of the District of Columbia’s Office of Corporation Counsel mentioned that Nashville’s Legal Department had licensed a matter management system, paid for some hardware to support it, and hired a staff person to run it. The base numbers are now at least five years old,…
Technology support per law department staff: about 1:35
Two studies of the District of Columbia’s Office of Corporation Counsel contained some comments on technology in the Office, and specifically a ratio of end-users to IT system support staff. The recommended ratio was one IT support person for every 37 users. What that translates into for a 10 lawyer…
The fly in the ointment as law-department intranets gather cobwebs
Intranet sites of law departments suffer because administrative staff run them but lawyers possess the knowledge that needs to be on them. How does this hobble law department intranets? They usually languish in a state of desuetude because lawyers, the custodians of substantive knowledge, can’t be bothered to contribute. (See…
A rare situation where customizing a matter management system makes sense
Thomas Miller & Co., the venerable giant of insurance services for shippers, decided in 1997 to start developing Oasis, now an impressive, customized case and work-product management system (Legal Week, Vol. 7, Nov. 17, 2005 at 22). Thomas Miller’s approximately 85 lawyers and 150 other transport specialists use it to…
Have your IT support person meet with the IT departments of your major firms
Reading an old post by Dennis Kennedy (Feb. 17, 2003) I resurrected this idea (See my post of March 26, 2005 about relying on your key law firms for additional technology support.) The contact people could be in your law department or could be from your corporate IS group or…
Extranets used other than in major litigation
LaVern Pritchard, in a post dated Sept. 12, 2005 at Minnesota Lawyer, mentions a couple of uses of extranets that do not involve litigation. The legislative group at Winthrop & Weinstein uses them during legislative sessions to keep clients informed about bills. The firm also supports a real estate client…
Kudos for several law departments that run sophisticated technology
An excellent review of the past five years in legal technology, in LegalIT (Oct. 11, 2005), applauds the law departments of Virgin, DuPont, Barclays, BAT (British American Tobacco) and BP (British Petroleum). Most law departments plod through the “box-ticking stage” of acquiring technology (See my post of 14, 2005 about…