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Four applications for tracking and managing matters, in one law department

“As a large company, we use three systems for tracking and managing matters. There is a [commercial] legal software system, a Lotus-based system, and a homegrown system. We also overlay the use of Excel for tracking spending by division, by matter and by other indicators.” This eyebrow-raising admisssion comes from…

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Information collected by registered agents could go directly to your matter management system

A long article in the ACC Docket, Vol. 27, May 2009 at 47, mentions (at 50) that matter management systems can absorb data electronically from service-of-process (SOP) agents. Registered agents, as they are also called, enter information about complaints, subpoenas and other records served on them as the official agents…

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Some reasons why legal groups have to adhere to corporate IT standards – from long ago

“One of the considerations involved in managing the automation of a corporate law department is the obligation to follow corporate standards. This becomes important in order to allow for support staff mobility [RWM: so that IT support and administrative staff can use the software wherever they go within the company],…