These two packages, frequently found in law departments, raise similar issues. In fact, all databases raise issues of this kind, including intellectual property databases, document management systems, and corporate entity repositories. Accountability for updates. Databases are a pain in the neck to keep current. Disputes arise over who should be…
An article in Law Tech. News (LTN), Vol. 16, Aug. 2009 at 34, by Steven Levy, offers 10 ideas for how information technology staff should work with lawyers. One of them is to pull the plug on “technology Vietnams.” As part of that determination, whether to proceed with a project…
During a discussion with my friend Stephen Levy, he distinguished between implementing software and adopting it. A legal department can relatively easily implement software for the use of the department (install it on a server and get it up and running), but it is a much more challenging to have…
A guest author from Mitratech described some of the attributes that differentiate one package of spend management software from one another. The differences they cite include: “The level of billing detail they support (e.g. line items and sub-line items) International capabilities ( e.g., recognize multiple currencies and tax codes; operate…
General counsel may have some concerns about how the members of their legal groups can effectively use online social networks (See my post of Sept. 22, 2008: social networks such as Legal OnRamp or LinkedIn with 7 references.). One problem is protecting confidential information. An ad for Sonoa Systems Inc.…
Eight well-known e-billing providers — Allegiant, Bottomline, Bridgeway, CTTymetrix, DataCert, doeLegal, LawTrac, and Serenget – provided data for a survey I sent to a total of 10 providers. I have written a series of posts about the analysis (See my post of July 15, 2009: number of invoices processed; July…
Eight prominent e-billing providers — Allegiant, Bottomline, Bridgeway, CTTymetrix, DataCert, doeLegal, LawTrac, and Serengeti – responded to a survey I sent to a total of 10 providers. The survey asked them to provide metrics for three questions (See my post of July 15, 2009: number of invoices processed; and July…
In mid-May, ten providers of e-billing software received invitations from me to provide metrics for three questions. Two declined but eight sent me data: Allegiant, Bottomline, Bridgeway, CTTyMetrix, DataCert, DOELegal, LawTrac, and Serengeti. One question asked for the “Number of active law department users during the past six months, meaning…
In mid-May, I invited ten providers of e-billing software to answer three questions. I followed up several times with the invitees. Eight companies eventually sent me data: Allegiant, Bottomline, Bridgeway, CTTymetrix, DataCert, doeLegal, LawTrac, and Serengeti. One question asked for the “Number of bills (invoices) processed by your system on…
The head of litigation at a pharmaceutical company, facing scores of lawsuits, asked on a LinkedIn forum about software that would allow his firms to enter their litigation data. “I need several outside firms to input/upload confidential data [about lawsuits] securely.” Of the nine replies through yesterday, several mentioned less…