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A case study of how to use a psychometric instrument for a legal department retreat

A wonderful article in the ACC Docket, July/Aug. 2011 at 29, describes how the law department of Reckitt Benckiser Group, a global consumer products company, had all its 44 in-house lawyers take a psychometric assessment. It was one of several available for law departments, specifically the Caliper Profile (See my…

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Communication dragons in law departments and some swords with which to slay (or at least wound) them

Five challenges that arise from inept communication often show up in law departments. I wrote about them in my latest National Law Journal article, published on Oct. 10, 2011, and had the temerity to suggest some ways the vorpal blade might snicker snack improve them (if the end of that…

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Survey from Australia on why in-house counsel like their jobs

Proving yet again that in-house lawyers around the world share similar sources of job satisfaction, consider the survey results cited in Benny Tabalujan, ed. Leadership and Management Challenges of In-House Legal Counsel (LexisNexis Australia 2008) at 51. Conducted in 2005 by the Institute for Knowledge Development (IKD), the survey data…

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Six reasons, put succinctly, for why it’s better to practice law in a corporation than in a firm

No claims of originality or eloquence, but a writer in Diversity & The Bar, July/Aug. 2011 at 31, condensed the advantages usually cited for in-house counsel very succinctly. As background, Corporate Counsel Women of Color (CCWC) collected survey responses, among other forms of data gathering, from 857 women of color…

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“Just do what I say,” a common answer, wholly fails to inform or motivate employees

General counsel, especially, as well as other managers should never use the parental put-down: “Because I told you so.” David Deutsch, The Beginning of Infinity: Explanations that Transform the World (Viking 2011) attacks throughout what he calls bad philosophy, bad explanations. One form is the peremptory end-of-discussion just quoted (at…

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Dour commentary on the inevitable failures of communication

Ironic, isn’t it, that this blogger, who tries hard to write clearly, admits to the impossibility of writing completely clearly. “[W]e habitually underestimate the difficulty of communication,” writes David Deutsch in The Beginning of Infinity: Explanations that Transform the World (Viking 2011) at 254. “It is impossible to speak in…