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Articles Posted in Productivity

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Number of lawsuits may be flat, but is complexity growing?

Law department benchmark metrics show that law departments face at the median, say, 20-40 lawsuits per lawyer. Metrics disclose cycle time for lawsuits, whether they are as plaintiff or defendant, cases per outside counsel, and what the department spends on them. No metrics capture complexity of cases (although spending per…

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Case loads of in-house lawyers – survey data from Canada

“The State of Canadian Judicial Statistics: Trends in Canadian Civil Justice,” by The Fraser Institute [info@fraserinstitute.ca] presents results of a 1995 survey from about 50 members of the Canadian Corporate Counsel Association. The respondents handled an average of 58 lawsuits each year during the previous five years. “Most (38) of…

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Case study of segmenting matters by seriousness (NLRB unfair labor practices)

The Office of the General Counsel for the National Labor Relations Board spends much of its time investigating and making preliminary determinations on charges of unfair labor practices (ULPs). In 1995, the Office studied how it handled the 3,000 charges it received each month. [www.lawmemo.com/nlrb/gchighlights.htm] Moving from a first-in, first-out…

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Culture integration – the steepest slope for global legal functions to climb

Departments with lawyers spread around the globe confront obvious problems with time zones; someone has to be on the call at midnight while others are munching bagels.  Offices of global law departments face language barriers, diverse legal systems, and different ways of actually getting things done.  Managers who try to…

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Abolish mandatory contract review by the legal department

“The Law Department must review and initial all contracts!”  More likely, the bureaucrat announcing this retrograde edict would lurk behind the passive: “All contracts shall be reviewed and initialed by the Law Department!” Regardless of writing style, the mandate perverts the role of the in-house lawyers.  It casts them as…

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How do we measure productivity and what are the relative contributors to it (especially technology)?

In April 2003, a consortium of six major US tech companies set up the Information Work Productivity Institute (www.iwproductivity.org).  The institute has developed a methodology for measuring the five dimensions of productivity.  These are Consistency of execution; Leverage of resources; Efficiency of operating; Alignment of capabilities and business goals; and…