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Articles Posted in Productivity

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Impossible to calculate return on knowledge-management investments

A thoughtful piece by Don Cohen in the Harv. Bus. Rev., Vol 84 December 2006, at 28 doncohen@rcn.com starts by acknowledging that “businesses have been trying — and mainly failing — to calculate the return on knowledge-management investments for more than a decade.” The short piece discusses why the measurement…

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Other than word processing and email, the software used most frequently in law departments – shared drives

Aside from the ubiquitous Word and WordPerfect, or the equally omnipresent Outlook and kindred email programs, my candidate for the software that in-house lawyers use most intimately and frequently is the law department’s shared drive. Everyone can access it. Everyone can create a directory sub-structure on it that makes sense…