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Considerations other than financial about tiered discounts vs. billing rate discounts

A previous post collected posts on tiered fee discounts and showed a breakeven analysis (See my post of Oct. 12, 2009: volume discounts on fees.). How are volume discounts and rate discounts operationally different? Six differences are listed below. Volume discounts delay the benefit to the department; hourly rate discounts…

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Methods of buyers to identify and learn more about professional service providers

Research conducted in 2005 and 2009 by the Wellesley Hills Group “analyzed how purchasers of legal services and other professional services – representing US$1.7 billion in purchasing power – made their purchasing decisions.” A chart from the research reproduced in Prof’l. Legal Mgt. Week, 3rd Annual Issue 2009 at 46,…

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No way do finance people in-house and at law firms “reach understandings on the pricing model”

Here is a misunderstanding. David Galbenski, Unbound: How Entrepreneurship is Dramatically Transforming Legal Services Today (2009), has a chapter by an Eversheds partner, David Smith. Smith writes (at 27), “Some clients have their own finance people deal with our finance people to reach an understanding about the pricing model. This…

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3-4 times more law firms retained by U.S. legal departments than non-U.S. departments?

A recent article states: “[T]he size of the U.S. and the potential for suits to be brought in 50 states, each with its own laws and regulations, necessitates a much broader network of law firms supporting the legal department. One London-based GC told me that he manages the whole EU…

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Tightening a loose statement about litigation spend by US compared to non-US legal departments

“The amounts spent on outside counsel for litigation is much higher for a U.S. legal department versus a similarly sized international company.” That claim by Marcus Linden in Met. Corp. Counsel, Vol. 17, Sept. 2009 at 22, leaves several holes to be patched. I don’t doubt the essential point, but…

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“One-shot deals are very, very expensive” – including legal departments paying law firms on major matters

An article in Harpers, Vol. 304 Oct. 2009 at 37, explains why investment bankers make so much money: “When you have only one chance to get it right, you tend to open up your wallet and pray,” writes Megan McArdle, and she applies this logic of client profligacy to the…