An article quotes Susan Hackett, ACC’s general counsel, on “value-based” billing. Hackett says that “surveys show the average client laying out between 15% and 30% of their legal spending this way.” The Economist, July 24, 2010, at 72, does not elaborate, but I doubt very much that the figure is…
Articles Posted in Outside Counsel
Law departments, even when they use big firms, deal with malpractice issues
I have had little to say over the years about malpractice (See my post of Nov. 8, 2009: malpractice of law firms with 8 references.). Mostly, it has seemed to me that companies with legal departments hire capable firms and professional negligence by them rarely happens. Perhaps my belief is…
Software general counsel should regret if it raises the amounts billed to them
An Economist article, July 24, 2010, at 72, steps into the world of law firms billing by the hour. The final paragraph suggests that law firms lose much of their worked time because of their “tired and overworked attorneys who cannot keep track of every piece of work they do.”…
Rotating law firms off your account based on the passage of time? No!
One suggested role for an internal auditor of a legal department involves reviewing and monitoring legal invoices. A recent article from Compliance Week (July 7, 2010) by José Tabuena, senior vice president of governance and compliance with PhyServe Physician Services, recommends that the auditor consider “basic controls,” such as billing…
Unquestioned use of research and misquotes to boot now mis-portray dramatic legal cost increases
The source of the quote came from the Jan. 2009 issue of the California Lawyer. “A survey by the Corporate Executive Board found that large-company spending on law firms grew by 49 percent between 2002 and 2005.” OK, ten percent a year during the boom years following a recession. It’s…
You can’t value what you do not know – Nobelist on fees based on advance valuation of a law firm’s knowledge
Nobel laureate Kenneth Arrow said something about doctors that applies equally to lawyers: “[T]the value of information is frequently not known in any meaningful sense to the buyer; if, indeed, he knew enough to measure the value of information, he would know the information itself.” That trenchant shot by Arrow…
To control outside costs, require inside lawyers to get signoff each time from their supervisor
Long ago I took the position that it belittles an in-house lawyer to have to obtain approval before retaining outside counsel. If you are mature enough as a lawyer to handle a legal problem, you should be mature enough to know when you need outside support and how to manage…
Disturbing findings for legal departments regarding time tracking by law firms
Am. Legal Tech. Insider (#24) July 2010 summarizes findings from a survey by Smart WebParts of lawyers’ time recording practices. Four findings should perturb in-house lawyers who care about external costs. It should disturb in-house lawyers who struggle to keep external costs from running away that “the average leakage (lawyers…
“Signaling” functions of a law department: posh firms, pricey partners, progressive practices
Law firms can proclaim to the world their quality, experience and prestige by their lush offices, their massive size, and their stratospheric billing rates. Each of these attributes economists would characterize as a “signal.” A signal is easy to observe but costly to imitate and it conveys quality. So far…
Analysis of the 120 best posts on this blog from May 2009 through May 2010 – outside counsel management predominates
What patterns do I see in the first year’s worth of monthly compilations of most interesting posts? (Email me rees@reesmorrison.com if you would like the entire 28-page collection.) It turns out that 39 of them have to do with relations with outside counsel. Because I did not consciously favor or…