Legal Strategy Rev. of CPA Global published an interview of Helen Gillcrist, Vice President and Manager of Enterprise Legal Services at Liberty Mutual. According to the June 27th piece, Gillcrest manages the insurance company’s relationships with several thousand law firms. Pay attention to four thrusts mentioned in the article. http://www.cpaglobal.com/newlegalreview/4903/mutual_objectives_seal_lawyer_…
On June 27, 2011, Legal Strategy Rev. of CPA Global published an interview of Helen Gillcrist, Vice President and Manager of Enterprise Legal Services at Liberty Mutual. Gillcrist joined Liberty Mutual in 1981 and soon took a senior role in the law department, becoming perhaps the first law department administrator.…
An article on requests for proposal in the ACC Docket, June 2011 at 74, claims that “More and more companies are using requests for proposal (RFPs) to get a glimpse of what tailored ‘solutions’ outside counsel may offer and on what basis.” To glimpse tailored solutions may be legitimate and…
Thomson Reuters has acquired the assets of eBillingHub. According to the July 2011 issue of Am. Legal Tech. Insider at 1, eBillingHub was one of the major players in the ebilling and electronic invoicing sector. The newsletter explains that eBillingHub is “best understood as a SaaS data exchange that automatically…
Do invoices from law firms flow in steadily during the year, or are there dry spells and floods? I wrote my latest column for Morrison on Metrics to try to sort out what might raise and lower the level, but in the end came to nothing conclusive. Nor do I…
I just completed posts on four findings from a recent survey about the effects of UTBMS codes on law firm billing practices (See my post of June 23, 2011: often, many codes used even in a modest bill; June 27, 2011: codes made little difference in billing behavior of firms;…
Previous posts here have mined some of the findings from a Legalbill survey of thousands of law firm lawyers. The survey asked about UTBMS codes used by the firms on their invoices. One question was “Over the last 18 months, based on your clients’ analysis of your invoices using information…
A survey last month by Legalbill, a provider of cost-management software for legal departments, obtained data from more than 600 U.S. law firm lawyers about their use of UTBMS codes. One survey question asked “To what degree have you changed the amount of attention given to selecting the most appropriate…
A survey conducted in the past month by Legalbill obtained data from more than 600 law firm lawyers about their use of UTBMS codes. The survey asked them “To what extent did the clients’ requirement of your use of the UTBMS codes change your billing behavior?” My presupposition was that…
Should you expect your law firms to scrub their invoices electronically to match your guidelines? We learn from the Orange Rag, June 2011 at 3 that “Wilson Legal Solutions has partnered with Invoice Solutions to develop the Invoice Optimizer system. Compatible with LEDES (Legal Electronic Data Exchange Standard), it prescreens…