Close

Articles Posted in Non-Law Firm Costs

Updated:

“Process” disparages the level of services that can be provided by LPO companies

The website of SDD Global sharply criticizes the “P” in LPO. The services provided by companies in that sector go beyond assembly-line repetition. Dare I say to the practice of law? I quote extensively because the point is well made and the appropriateness of other descriptive terminology compelling: “The term,…

Updated:

Out in the open, that open office plans probably find little favor from law department lawyers

A while back, I wrote a few posts about open-office plans (See my post of Sept. 16, 2008: physical layout of offices; and Sept. 30, 2009: hallways, conference rooms etc. of legal departments.). That movement, I sense, has gone nowhere in legal departments. Lawyers don’t like to work in exposed…

Updated:

Bugzilla, open source software, as a matter management tool to track software problems and more

A charming and interesting note, from four perspectives, comes from ACC Docket, Nov. 2010 at 10, and online at its website. “Mozilla’s law department includes three lawyers, a paralegal, a host of legal contributors who provide pro bono services, and traditional outside counsel as well.” Wouldn’t all general counsel wish…

Updated:

Some scratches of the head regarding touted e-discovery costs by big US companies

The Wall Str. J, Nov. 23, 2010 at B6, cites data from a research and consulting firm regarding expenditures by the 1,000 biggest US companies on e-discovery. They are expected to spend about $1.3 billion in 2010. According to the cited report, that expenditure equals 7.1 percent of their litigation…

Updated:

“Legal and janitorial services” in online marketplaces for procurement

Relish this juxtaposition from an article about electronic exchanges between purchasing companies and selling providers: “Increasingly, companies trade in services, too, placing bids for legal and janitorial work, for example.” The dirty truth is ought. Seriously, are we going to see a surge in online auctions and electronic procurement of…

Updated:

A broadside at the soft-underbelly of what only licensed US lawyers are entitled to do

The NYSBA J., Oct. 2010 at 36, discusses in an article on law schools several industry-wide changes general counsel can agitate for to benefit the profession (See my post of Nov. 1, 2010: broad initiatives of general counsel.). The third change startled me. General counsel should “pressure state authorities to…

Updated:

ConocoPhillips reduced document-related discovery costs by 60 percent by creating a coordinator

Ron Denton, Manager of Legal Businesses Services at ConocoPhilips, explained one of the steps his law department had taken to reduce discovery costs. Speaking at a DataCert conference (Generals of the Revolution), Denton said that they had created the position of document discovery coordinator. “This professional takes charge of document…