Chock full of numbers, history, and specifics, an article in the ABA J., Sept. 2010 at 42, covers many of the entrepreneurs, and the investors who fund them, who are eating away at law firms’ hegemony. Law departments that don’t shake off the dead hand of tradition will lag those…
Articles Posted in Non-Law Firm Costs
Is it typical to include SEC filing fees, stock exchange registrations, or compliance training costs in budgets?
One of my benchmark participants asked how common is to include in the general counsel’s budget costs for SEC filing fees for 10-Qs and 10-Ks, registration fees for the New York Stock Exchange, or costs for third-party vendors that supply web-based compliance training? A significant chunk of that company’s internal…
A look back at posts about the costs of electronic discovery of documents
It bedevils me that so much is written about the incredible costs of electronic discovery, yet little empirical research publicly available helps us get behind the headlines to the fine print of reality. Even so, I have written quite a few posts about those costs, not ones I know well…
LPO providers in the Philippines, with seven named
I culled the ideas, and much of the phrasing, of what follows from an email message dated Aug. 16th from ValueNotes. In the last four to five years, the Philippines has emerged as a leading LPO destination, second only to India. LPO vendors from India are setting up centers in…
Estimate of US electronic data discovery market doesn’t jibe with the hoopla about spending
The 2010 Socha-Gelbmann Electronic Discovery Survey estimates the value of the electronic data discovery (EDD) “market in 2009 to have been about $2.8 billion, up about 10% from 2008.” The quote comes from Law Tech. News, Aug. 2010 at 1. If total spending on outside counsel in 2009 by US…
Cantankerous views on a consulting group’s claims
Disclaimer: I compete with Huron Consulting Group. Huron recently announced its IMPACT™ solution, which “can save our clients anywhere from 15 to 40 percent – directly improving their bottom line.” It rubs me the wrong way to read such a claim. Savings of that magnitude are not just lying around…
Continued widespread negativity toward offshoring legal services
Sharp Legal Brands – Global Elite (2009) from Acritas at 44, delves into attitudes of law departments toward their law firms outsourcing some tasks. One of the choices was “outsourcing standardized or commoditized legal processes to companies in emerging economies such as India.” Given three choices to indicate their attitude…
Major consolidation in the online compliance training industry
Yesterday, SAI Global Limited announced that it has entered into an agreement to acquire Integrity Interactive, a leading Compliance and Ethics solutions provider, subject to US regulatory approval. Hats off to Jeff Kaplan of Kaplan Walker for alerting me to this. Among the big four companies in the market for…
A three-part bucketing of IT spending and its applicability to legal spending
An article in MIT Sloan Mgt. Rev., Summer 2010 at 17, describes three broad buckets of IT expenditures: operations (day-to-day taking care of business), process improvement (bigger projects to add capabilities), and innovation (new initiatives and major changes). Executives interviewed for the research covered by the article said that spending…
Is cost sanity hopeless for legal departments in light of e-discovery’s crazy projected increases?
Consider this ravening projection of e-discovery costs. In KMWorld, July/Aug. 2010 at 6, “Gartner [the research group] … reported that e-discovery vendor revenue grew 30 percent in 2008, and predicts an annual growth rate of 21 percent through 2013.” Let’s assume that most of “e-discovery vendor revenue” eventually means “law…