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Articles Posted in Knowledge Mgt.

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Knowledge management efforts work best at the practice group level

Every law department that tries to institute a knowledge management program thinks of department-wide efforts. “Let’s set up an intranet for the legal department!” “Let’s put in document management!” “Let’s create a memo repository!” Those across-the-board efforts almost always peter out, lead to spotty participation, and usually languish (See my…

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Managing the In-House Legal Function, a new book from the International In-House Counsel Journal

It is a red-letter day for me when someone publishes a book on law department management. So, I celebrate by quoting from promotional material I just ran across from the International In-House Counsel Journal (IICJ). The book is 160 pages, it costs $200 and I believe quite a bit of…

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A knowledge-based theory for legal departments, and its link to transaction cost economics

A knowledge-based theory for legal departments, and its link to transaction cost economics “According to the knowledge-based theory of the firm, the raison d’être of firms is to generate, combine, recombine, and exploit knowledge.” This quote comes from the Acad. Mgt. J., Dec. 2001 at 1212. Further, “whether a firm…

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To tame some of the wild, tacit knowledge of lawyers: guidelines, checklists and annotations

If lawyers take the time, they can record the lessons they learn from their practice. Among the many forms recordation takes, this blog has recognized guidelines, checklists, and annotations. Here, to make explicit my tacit posts, I have collected them. As to checklists (See my post of Jan. 26, 2010:…

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A starter post on document meta-tags, taxonomies and ontologies – pretty exciting, huh?

For large collections of documents, law departments can improve on indices and search tools. If the documents have meta-tags, which capture their higher-level attributes, it is easier to find related documents, manage them such as under retention policies, connect them to other information such as comments, and link them to…

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On the possible deleterious effects of knowledge management systems in law departments

A piece in the London Rev. of Books, March 3, 2011 at 11, wrestles with the claim of a recent book that over-use of the Internet robs us of intelligence, happiness, memory, and creativity. The reviewer disagrees regarding all but creativity. My reduction of his discussion goes toward mini-Internets: knowledge…