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Articles Posted in Knowledge Mgt.

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Ranking the effectiveness of 14 knowledge management techniques

A recent study of knowledge management during new product development identified 14 techniques [46 MIT Sloan Mgt. Rev., Spring 2005, pg 5].  Each technique has something to contribute when law departments want to learn and share the learning more effectively. The 10 highest-rated methods for sharing knowledge were, in order:…

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Managing knowledge and thinking styles of lawyers

A company called Clear Direction (www.cleardirection.com) offers an online instrument, the Hartman-Kinsel Profile, that provides “a personalized report describing the unique thinking characteristics that successful attorneys possess.” When you complete the Profile, which takes about 20 minutes, you get a lengthy report explaining your style of thinking and you also…

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Altruistic Information Sharing Doesn’t Happen: Intranets, Case Management Systems and Knowledge Management

In-house lawyers are loathe to share information.  Just think about why it has proved so hard to keep intranet sites current, or why resistance develops to populating case management systems, why KM remains a chimera with little popular support.  The reason is that lawyers do not want to take the…