Close

Articles Posted in Knowledge Mgt.

Updated:

Slouching toward KM

Why do corporate lawyers recoil when urged to contribute to knowledge management systems (See my post of June 15, 2006 on obstacles to knowledge contribution.)? At least 11 reasons explain the reluctance, and I have listed them roughly in decreasing order of importance. Time. To put anything into a knowledge…

Updated:

Obstacles to information–based management efforts – collective, but not individual, benefits

Lawyers in-house balk when asked to add information to a matter management system, to submit budgets on matters or for their practice group, to evaluate those who report to them, to do status reports, to evaluate outside counsel, to add material to a knowledge management system. They are reluctant to…

Updated:

Words compared to concepts in law department management

A German professor, Reinhart Koselleck, published a remarkable lexicon of 115 fundamental sociological concepts. The multi-volume work tracks origins, usage and meaning over time of those core ideas. Concepts such as “revolution,” “state,” “civil society,” “democracy,” and “crisis,” are discussed at length, according to an article in the Journal of…

Updated:

To manage the knowledge of outside law firms for the good of the law department

In a piece that describes the convergence program of Schering-Plough, Met. Corp. Counsel, Vol. 14, May 2006 at 45, the company’s general counsel (Tom Sabatino) explains his expectation of work product sharing. Sabatino looks to his “Core Team,” which will “get somewhere between 70 and 80 percent of all Schering-Plough’s…

Updated:

Business intelligence (BI) software compared to knowledge management (KM) software

A law department that has its matter management system produce graphics and analyses relies on what is called “business intelligence” software. “BI software extracts data from databases and turns them into human-readable reports,” according to an expert quoted in the Financial Times, Jan. 25, 2006 at S5. BI software uses…

Updated:

Now graying and soon going law-department veterans, with little preservation of their knowledge

The law departments of many mature, large companies may well rely on lawyers whose age averages 48 or more. At that age, retirement beckons only a few years away. According to an Accenture study in 2005 of 1,400 workers aged between 40 and 50, companies have woefully failed to memorialize…

Updated:

Proof of value delivered when in-house counsel litigate

According to E. Leigh Dance and Deborah McMurray, “10 Things We’ve Learned from In-House Counsel in the US and Europe,” one senior counsel handles virtually all litigation himself, regardless of jurisdiction or substantive area. He states that the results are more consistently good, because no one knows better than he…