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Articles Posted in Clients

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Personalize the intranet site each client sees so that they learn and can handle more on their own

Once before I mentioned software that changes what appears online depending on the person at the keyboard (See my post of March 27, 2005: AI on intranets for clients.), and recently I read again about software that can do this. KMWorld, Feb. 2011 at 20, describes real-time site personalization. Foley…

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In-house counsel should not become evaluators of the performance of the executives they advise

One notion in a recent article suggests that inside lawyers, working closely with managers throughout the company, can provide significant value as evaluators of their performance. Jason Mark Anderman writes that “in-house lawyers often know which low-performing managers are incorrectly perceived as being successful, what departments have squandered resources on…

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If inside lawyers are perceived as less objective than outside counsel, a questionable proposition, their value shrivels

In a comment to a Ben Heineman blog post last week about how compliance officers should co-report to the general counsel and the chief financial officer, one person raised yet again the fundamental criticism that in-house lawyers, beholden for their jobs, lack independence and objectivity as compared to law firm…

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In several major countries, companies are required to compensate employee inventors, a burden on in-house IP lawyers

The workload of in-house patent counsel must rise, to some extent, in countries where statutes require companies to compensate their employee inventors. As laid out in an excellent supplement to the ACC Docket, Nov. 2010 at 33, those countries include such large-scale patent companies as China, Japan, Korea and Germany.…

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Five key provisions in contracts that deserve legal review if altered by the other side

The International Association of Contract and Commercial Management 2010 Top Terms in Negotiation reported no change from the year before in the top five contract terms most frequently negotiated: (1) limitations of liability, (2) indemnification, (3) “price/charge/price changes,” (4) intellectual property, and (5) confidential information/data protection. Of the 30 contract…