I looked at data from 272 law departments that had participated so far in this year’s the GCM benchmark survey (with full data) and the 114 that identified their matter management system. Having described the dispersion of those named systems as well as the eight most common (See my post…
A presentation recently by Ralph Schroeder of Hyperion Research Group listed the ten most common key performance indicators (KPIs) and metrics used in intellectual asset management (IAM). Eight of them made complete sense to me, but two left me with questions. “Number of own patents v. competition” was one of…
Just shy of 300 participating law departments, the GCM benchmark survey has collected responses from 114 of them regarding their matter management system. In declining order of mention, the providers of such software were Mitratech (19), Serengeti (12), LawTrac (8), CT Tymetrix (7), EAG (6), Bridgeway (4), Datacert (4) and…
As a metrics wonk, this abuse of numbers bothers me. I published a post today that quoted a consultancy’s claim that you can “save up to 90 percent” of some alternative course of action. Diet sheds up to 100 pounds! Earn up to $2,000 a day! Pass over up to…
Caution, shoals of math ahead before the port of understanding is reached. Assume the effective billing rates of outside counsel run at about 50 percent higher than the fully loaded cost per hour of internal counsel — $330 outside to $210 inside would be unremarkable for many U.S. law departments.…
Come listen and learn while you lunch! I will be holding forth on the latest data from the General Counsel Metrics global benchmark survey. (Have I mentioned that survey here before?) Even better, ask any questions you may have if you call and dial in for the one-hour webinar, arranged…
A previous hyperpost brought together 10 metaposts on benchmarks (See my post of July 19, 2009: ten metaposts on benchmarks.). Since then, another 13 have accumulated. Some of these newer ones quite likely repurpose earlier posts that have already been included, many of the posts are recent. Some metaposts concern…
Performing under his nom-de-blog Rees Morrison, that ever-popular raconteur of ratios, the nation’s nimble narrator of numbers, regales the YouTube world with inimitable insights about indices and magical moments on metrics! This live, uncut performance, filmed al fresco, ad hoc, without makeup or script writers, and away from the klieg…
The law department administrator from The Williams Companies, speaking at Mitratech’s Interact 2011 Conference, mentioned that her department of about 70 lawyers averages 1,500 matters a year. That ratio grabbed my attention since I have not seen a metric such as 20-30 matters per lawyer per year. Of course, that…
When researchers gather data for statistical analysis, there is always some slippage, by which I mean that the results would likely vary within a calculable range if the researchers duplicated the study. Statisticians refer to that variability of results as margin of error or sampling error. Here is a good…