In November of last year, I published an article in Legal Times about the three most important benchmarks for law departments: total legal spending as a percentage of revenue, the fully-loaded cost of inside counsel, and total legal staff per billion of revenue.
Since the article came out, I have added more posts about benchmark data (See my posts of Dec. 5, 2007 – two of them – on how little the fundamental benchmarks have changed over 14 years; Jan. 13, 2008 on benchmarking bad practices; Jan. 19, 2008 on unknown metrics about non-publicly traded companies; and Nov. 28, 2007 on years-of-experience data.). Would that we had more, and better, metrics!