The needs and desires of many people ought influence managers of a law department when they select department-wide software. For example, the law department of Saint-Gobain Corporation, whose 43 employees are part of the $60 billion Compagnie de Saint-Gobain, need to replace its document management package. The department, sensibly, created a representative project team.
As recounted by the administrator of the department, in Met. Corp. Counsel, Vol. 16, June 2008 at 51, she assembled a team to help her evaluate the extant solutions. “Our team was comprised of seven people: myself plus one attorney and one paralegal/or assistant from each of our department’s three main practice areas.” The team created a wish list for the new document management system and then retained a consultant to help them identify and review candidates. Some teams would have assigned a technical person from within the company.